Shipping policy

Last updated: April 17, 2026

At Central & Gus, we aim to process and ship your order as quickly as possible.

Processing Time
Orders are typically processed within 1-2 business days. Custom or made-to-order items may take longer.

Shipping Rates and Delivery Times
Shipping costs are calculated at checkout. Delivery times vary depending on your location and selected shipping method.

Order Tracking
Once your order ships, you will receive a tracking number via email.

Delays
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Incorrect Addresses
Please ensure your shipping information is accurate. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at hello@centralandgus.com and we will work with you to resolve the issue.